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DIFFERENTIATION

Disciplined adherence to core values of service, responsiveness, and local presence

We take providing protective services very seriously, as we are responsible for the protection of people, property, and assets. We work tirelessly every day to build customer loyalty by consistently providing every client with the security, responsiveness, and service they need, delivered by highly dedicated and professionally trained officers.

Our respect and care for our employees underpin our differentiated approach. We believe in the diversity of our workforce and in the dignity of the individual. We are committed to the respect and safety of our employees and, at the same time, place the highest value on our relationships with clients.

Core Values

Local Presence

Responsiveness

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Employees

Safety

Image by Priscilla Du Preez
Locally-driven and Responsive Service
We pride ourselves on offering a full suite of security services with local management and personnel. Our diverse capabilities allow us to be responsive to each customer’s needs at a local level, while never taking our eyes off the bigger security picture.
 
Along with local responsiveness and longstanding ties to the communities each of our divisions serve, we also have broader, super-regional capabilities.
High Manager to Customer Ratio

Super-large security firms often have few managers relative to their amount of customers, while smaller companies sometimes lack resources. By contrast, we maintain the breadth and depth of management to always ensure industry leading service and capabilities.

 

Our hands-on management team and extensive field supervision force are structured to react quickly, knowledgeably and effectively to any security challenge or concern.

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Safety and Professionalism 

Operational excellence is a hallmark of our service. Our standards ensure utmost safety for our employees and clients.

 

Our organization is uniquely structured so that each division has a leader with ownership interest. This engenders a superior level of care and responsiveness in daily operations as well as customer alignment.